Privacy policy for the Lumen platform

Last updated: February 27, 2026

This Privacy Policy explains how Lumen Recruiting Group ("Lumen," "we," "us") collects, uses, stores, and protects information across the marketing site, verifier workflows, client portal, and job-seeker portal. It applies to employer users, job seekers, and site visitors.

Scope and controller Data we collect How we use data Cookies and tracking Data sharing Sensitive data restrictions Retention and deletion Security controls Your privacy rights Contact and updates

1. Scope and controller

Lumen Recruiting Group is the controller for information processed through this website and related services, except where we process information solely on behalf of a client under a separate commercial agreement.

2. Data we collect

Account and identity data

Name, email, account type, authentication metadata.
Organization or employer information provided in forms.

Workflow and portal data

Verifier inputs (role, location, credential/license identifiers, candidate pool text).
Resume uploads and parsed metadata (summary, skills, targeting preferences).

Usage and technical data

Session and request logs, device/browser data, security events.
Cookie-based preference and consent records.

Commercial data

Plan status, checkout metadata, invoice references, support tickets.
No raw card numbers are stored by Lumen.

3. How we use data

Provide verifier and portal functionality requested by users.
Authenticate accounts, enforce role-based access, and prevent abuse.
Operate billing, subscriptions, and customer support workflows.
Improve product reliability, usability, and security posture.
Comply with legal obligations, investigations, and lawful requests.

4. Cookies and tracking

We use essential cookies for security and session continuity. Optional cookies are used only according to your selected preferences for functional, analytics, and marketing categories.

View Cookie Policy

6. Sensitive data restrictions

The platform is designed for recruiting workflow data. Do not submit unnecessary sensitive identifiers such as Social Security numbers, full dates of birth, financial account numbers, or protected health records unless explicitly required and covered by a separate agreement and compliant process.

7. Retention and deletion

Data is retained only for as long as necessary for service operation, security, contractual obligations, and legal compliance. Resume uploads and related workflow artifacts are subject to configured retention windows and cleanup policies.

8. Security controls

Security posture summary

Authenticated access controls and role-based authorization boundaries.
Encrypted transport (HTTPS) and secure session handling.
Upload validation, checksum controls, and operational monitoring.

No platform can guarantee absolute security. We continuously review and improve controls.

9. Your privacy rights

Depending on your jurisdiction (including U.S. state privacy laws), you may have rights to access, correct, delete, or limit certain processing of your personal data. We respond to valid requests consistent with applicable law.

Submit requests to data@lumenrecruit.com.
We may request identity verification before fulfilling account/data actions.
Where applicable, we target response windows required by law (commonly within 30 days).

10. Contact and updates

Questions or requests can be sent to data@lumenrecruit.com. General support is available at contact@lumenrecruit.com. We may update this policy periodically. Material updates will be reflected by changing the “Last updated” date above.